What is a GCC?
A Global Capability Centre is an office a multinational company sets up in another country to run some of its core operations. Unlike outsourcing, the parent company owns and controls the centre, and its staff belong to the company's global workforce. Today these centres handle software development, finance, cybersecurity, research, data analysis and technology innovation.
The national picture
The column cites the Nasscom-Zinnov India GCC Landscape FY26 report for India: 2,117 GCCs, about 2.36 million employees and roughly $98.4 billion in revenue. It also says Bengaluru has about 1,080 centres employing more than six lakh people and Hyderabad about 515 employing over three lakh; no source is given for those two city figures.
What J&K has done so far
- A two-day J&K GCC Summit was held at IIM Jammu on 9-10 October, bringing together officials, industry leaders, investors and academics (see our earlier explainer on the summit).
- The government has formed a committee headed by NIIT Chairman Rajendra Singh Pawar to attract GCC investment.
- J&K does not yet have a dedicated GCC policy.
- SSGSERV has an operational centre in Srinagar and an MoU to create 500 jobs by mid-2028, with plans to expand to 1,500 (company information).
What the column asks for
The writer, Mukeet Akmali, recommends a dedicated GCC policy, ready office space and reliable internet, incentives for hiring local youth, faster approvals, and judging success by actual investment and jobs rather than summit interest. SSGSERV's CEO Faizan Kanth is quoted: "What it lacks is not ability. It is access."
What this is, and is not
This is a view piece summarised for its facts; the recommendations are the writer's. We have not found a government statement setting out a GCC policy timeline, and the committee's work has not been published, so how many jobs this could create in Jammu is not known.
Source: Greater Kashmir, Mukeet Akmali, 5 November 2026. Image: file photo of IIM Jammu, which hosted the J&K GCC Summit, Jeevan1055 / Wikimedia Commons, CC BY-SA 4.0.
